Returns & Exchanges
At Fresh Roasted Coffee, we want you to love every brew; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all coffee and gear.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return or exchange.
Package Your Items
Ensure that coffee bags remain unopened and equipment is placed back in its original packaging with all included accessories and manuals.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship your replacement coffee within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing